Transforming Healthcare with Digital Innovation

We partner with hospitals, clinics, and healthcare providers to deliver cutting-edge digital solutions that streamline operations and enhance patient care.

50+
Healthcare Partners
24/7
Support Available
99%
Client Satisfaction

a struggle for small ones.

Key Performance Parameters

Large Hospitals
Medium Hospitals
Small Hospitals

1️⃣ Digital Presence
65%
65%
25%
10%
2️⃣ Patient Engagement
60%
60%
25%
15%
3️⃣ Appointment Management
70%
70%
20%
10%
4️⃣ Information Display
63%
63%
25%
12%
5️⃣ Record Management (EMR/EHR)
68%
68%
22%
10%
6️⃣ Revenue Optimization
66%
66%
24%
10%
7️⃣ Staff Efficiency
67%
67%
23%
10%
8️⃣ Feedback & Service Quality
64%
64%
26%
10%
9️⃣ Patient Experience
69%
69%
21%
10%
🔟 Tech & AI Adoption
73%
73%
17%
10%

About Touch Driven Solutions

“Young in Age, Rich in Experience.” Touch Driven Solutions partners with hospitals to enhance operations and marketing through digital tools that drive patient engagement, improve efficiency, and enable data-driven growth. With over 20 years of healthcare experience, we help small and mid-sized hospitals strengthen operations, patient trust, and brand presence.

Our Director has worked in brands like Apollo Hospitals, BGS Global Hospital, Health Sprint, SRL Limited, and Cadabams Hospitals. We also bring hands-on experience with quality standards such as NABH, NABL, CAP, and JCI, enabling us to deliver quality-driven, tech-enabled, patient-focused solutions.

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50% TDS Method Impact Traditional Loss

50% Revenue Loss Impact Can Be Saved
with TDS Methods

Our Core Services

Smart digital systems improving hospital communication, efficiency, and patient experience.

Information Display

We manage and update every hospital communication channel to keep patients informed and engaged.

  • Website Updates
  • YouTube Channel
  • Instagram Page
  • Blog Posts
  • Email Newsletters
  • Digital Magazines
  • News & Announcements
  • Community Updates
  • Educational Videos
  • Campaign Promotions

Feedback Collection

We collect and analyze patient feedback from multiple channels to drive consistent service improvement.

  • Website Feedback Form
  • App Reviews
  • Email Surveys
  • WhatsApp Feedback
  • Kiosk Feedback
  • Post-Discharge Calls
  • OPD Forms
  • Call Center Reports
  • Sentiment Analysis
  • Action & Improvement Plan

Patient Experience Gap

Improving patient relationships through consistent engagement and thoughtful care experiences.

  • Proper Welcome & Follow-up
  • Appointment Reminders
  • Waiting Period Monitoring
  • Surgery Cost Transparency
  • Birthday Wishes
  • New Baby Congratulations
  • Marriage Greetings
  • Family Event Wishes
  • Festival Greetings
  • Engagement Analytics

Operational Efficiency

We support hospital teams with education, AI integration, and accreditation readiness for continuous excellence.

  • Staff Education & Training
  • AI-driven Task Automation
  • Work Ethics & Mock Tests
  • Inventory & Asset Management
  • NABH / NABL / JCI / CAP Prep
  • Quality Record Maintenance
  • Tool & Software Management
  • Process Optimization
  • Compliance Tracking
  • Continuous Improvement Modules

Our Portfolio & Capabilities

Showcasing how our healthcare digital solutions can transform hospital operations and patient experience.

Patient Engagement Revamp

Example scenario: We designed a communication plan across website, YouTube, Instagram, newsletters, and blog for a mid-sized hospital.

💡 Result: Increased online inquiries by 40% and improved patient recall rates.

Feedback to Action Model

Created automated digital feedback channels (website form, QR feedback, WhatsApp surveys) and built insights dashboards for management.

📊 Result: Response rate improved from 18% to 67%, helping continuous service improvement.

Operational Intelligence

Implemented AI-supported mock tests, tool management, and staff learning dashboards aligned with NABH and JCI quality standards.

⚙️ Result: Streamlined training and quality audits with measurable improvements in compliance.

15+

Healthcare Processes Optimized

10+

Digital Modules Developed

100%

Focus on NABH / NABL / JCI Quality

Benefits of Our Solution

Empowering hospitals with smarter systems and enhanced patient care

Enhanced Patient Engagement

Patients stay informed through regular digital updates and can easily access hospital services from anywhere.

Improved Operational Efficiency

Automation reduces manual work, minimizes errors, and improves staff coordination across all departments.

Revenue Optimization

Streamlined services, accurate billing, and digital payment systems ensure better financial performance.

Data-driven Insights

Continuous feedback and analytics help hospitals identify areas for improvement and enhance overall care quality.

Contact Us

Get in touch with our team for any inquiries or to schedule a demo

Let's Start a Conversation

We're here to help you transform your healthcare services with our digital solutions. Reach out to us and we'll get back to you within 24 hours.

Our Location

Bangalore, India

Phone Number

+91 99003 44772

Email Address

info@touchdrivensolutions.com

Working Hours

Monday - Friday: 9:00 AM - 6:00 PM